Legal Information

Our Terms, Privacy Policy, and Refund Policy

Terms of Service

1. Welcome to XavierAI

By using our website and services, you agree to these terms. Please read them carefully.

2. Using Our Services

Use our services legally and according to our guidelines. We may stop providing services to you if you don't follow these terms.

3. Your Account

Keep your account secure. You're responsible for everything that happens with your account. Tell us right away if you notice any unusual activity.

4. Privacy

Our Privacy Policy explains how we handle your data. By using our services, you agree to how we collect and use this information.

5. Payments

All features require payment. When you subscribe, you agree to pay the fees shown. We charge in advance and do not offer refunds. All sales are final.

6. Changes to Our Services

We're always improving. We may add, change, or remove features at any time, and occasionally we might stop a service completely.

7. Cancellation

You can stop using our services anytime. We can also terminate access if you violate these terms or if we believe your actions could cause harm.

8. Changes to These Terms

We may update these terms. We'll post the changes here, and they'll take effect 30 days after posting. Changes for legal reasons or new features may take effect immediately.

Last updated: June 13, 2025

Privacy Policy

1. Information We Collect

We collect information to provide better services to our users. This includes:

  • Personal Information: Name, email address, phone number, and billing information.
  • Usage Data: Information about how you use our services, including chatbot interactions.
  • Chatbot Configuration: The content and settings of your chatbots.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Services.
  • Process transactions and send related information.
  • Send administrative messages, updates, and security alerts.
  • Respond to your comments and questions.
  • Understand how users interact with our Services to improve them.
  • Detect, investigate, and prevent fraudulent or unauthorized activities.

3. Information Sharing and Disclosure

We do not share personal information with companies, organizations, or individuals outside of XavierAI except in the following cases:

  • With Your Consent: We will share personal information when we have your consent.
  • For External Processing: We provide personal information to our trusted partners to process it for us, based on our instructions and in compliance with our Privacy Policy.
  • For Legal Reasons: We will share personal information if we have a good-faith belief that access, use, preservation, or disclosure of the information is reasonably necessary to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

4. Data Security

We work hard to protect our users from unauthorized access, alteration, disclosure, or destruction of information we hold. We implement security measures such as encryption, access controls, and regular security reviews.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access and receive a copy of your personal information.
  • The right to correct inaccurate personal information.
  • The right to request deletion of your personal information.
  • The right to restrict or object to processing of your personal information.
  • The right to data portability.

8. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected] .

Last updated: June 13, 2025

Refund Policy

No Refund Policy

XavierAI does not offer refunds for any subscription payments. All sales are final.

Subscription Cancellations

You may cancel your subscription at any time from your account settings. Cancellations will take effect at the end of your current billing cycle. No partial refunds will be issued for the remaining unused days in your billing cycle.

Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will become effective immediately upon posting on this page.

Last updated: June 13, 2025